Coins are not refundable once they have been credited, and there is no self-service refund on the web. Purchases made through Apple or Google follow that store’s own refund policy — and if the store approves a refund, the coins it granted are deducted from your balance.

Sign in and open Profile → My Wallet. It lists every top-up, bonus grant and episode unlock.

Open Profile → My subscription and turn off renewal. You keep access until the end of the period you have already paid for. If you subscribed inside the app, cancel through Apple ID or Google Play instead — deleting the app does not cancel a subscription.

Most purchases credit instantly. Refresh the page and check your connection first. If they are still missing after 30 minutes, contact us with your order number and we will credit them.

Card payments are handled by Stripe with encrypted checkout. Coins bought on the web share a single balance with the app and mobile web.

Send us a report from the Feedback page with a screenshot of your receipt, or your order number. Once we have verified it we will email you and restore your access. Linking an email early is the best way to avoid this.

Not yet — playback needs a connection. Offline downloads are on the roadmap.

Quality follows your connection speed. You can choose HD from the quality menu in the player — 1080p needs an active VIP subscription, or an episode you have already unlocked.

On the web you can sign in with Google or an email address; the iOS and Android apps also offer Apple sign-in. Guest mode lets you start watching straight away, but link an email before you buy anything — that link is what lets you recover the account later.

Changing an email address has to be verified from the original address, so contact us and we will move the link for you.

Open your profile and edit it there. Changes can take a few minutes to appear everywhere.

Go to Profile → Settings → Delete account. Deletion is permanent: coins, watch history and subscription entitlements cannot be restored, so cancel any active subscription first.

Refresh the page, or sign out and back in. If your balance still has not changed, contact us with your order number.

Apple and Google purchases have an electronic receipt in that store’s purchase history. Purchases made on the web do not come with an invoice at the moment.

Send us both payment records. A duplicate charge on the same order is a billing error: once we have confirmed it, we refund it to the original payment method.

While your subscription is active you watch every drama on the platform without spending coins — AI anime and live action alike — in 1080p, with early access to new releases and a member badge.

Weekly suits short bursts and can be cancelled at any time; yearly works out cheaper per week if you watch regularly. Current prices are always shown on the top-up page.

Yes. Coins and subscriptions are independent, so your balance is untouched and you can keep unlocking episodes with it.

No. Everything is free to watch while the subscription is active. Coins are only used to unlock episodes when you are not subscribed.

No. Coins do not expire, and bonus coins spend exactly like purchased ones.

New accounts can get extra bonus coins on their first standard coin pack; the base amount is unchanged. One per account, shared across the app, mobile web and web. The offer and its terms are shown on the top-up page while it is running.

Subtitles are in the player’s subtitle menu. The interface language is in the language menu in the navigation bar.

Recent versions of Chrome, Safari and Edge. You can also watch in the iOS and Android apps, or on mobile web.

Yes. Sign in with the same account and your history, coin balance and unlocked episodes follow you.

If you have forgotten it, reset it from your linked email address.

Change your password straight away and contact us — we can temporarily freeze the account while we look into it.

Some titles are 18+. See the 18+ viewing guide in the footer, and keep device-level content controls in mind.

Payments made on the web are processed by Stripe. We never store your full card number.

Use the Copyright / DMCA page or Contact us in the footer. We act on reports once they are verified.